Wednesday, 29 July 2020

How to get my money back from my tour operator or airline

I bumped into a friend the other day who thanked me for some advice I had Small Claims court link   .
given back in April.  They were trying to get a refund from a No-frills carrier and had asked my advice.  I suggested issuing a summons in the small claims court, this is relatively easy but be aware there are a lot of companies advertising this and charging spurious extra fees so heres the HM governments official link 

My friend had there money refunded very quickly, it doesn't cost any more to name multiple defendants, so if there is more than one party, then name them as well, they will put pressure on the guilty party to ensure you get a prompt response.

If its a large company then your action will focus minds , but even if the company or individual is not trustworthy or solvent you can take things further by eventually send in bailiffs but you need to consider this is worthwhile.

Wednesday, 1 July 2020

Which is the best way to Search for Flight prices?
I have been in the travel industry for 40 years, it was a truism that when you went on holiday you would not mention that you were in travel as everyone would want to discuss their travel problems.

I am also asked by friends for cheap flights and the best place to get a quote from, my advice these days is always the same,  Check out, it's the premier search engine, It was bought by Chinese investors for £1.3 Billion, it does not sell you the fares but links you directly to various web sites.

It's comprehensive in an overview , it covers all the No frills airlines, scheduled carriers and charter flights, I use it for fare intelligence as it's a one stop shop and I can't praise it high enough.

Check it out, try using actual airports as well as cities, eg if you use London (any) you will see departures from Stansted, Luton, Heathrow, Gatwick, Southend, London City it's very powerful. For instance you can put in Glasgow (any) bring up Glasgow International as well as Prestwick, also you can check out regional airports like Southampton as an alternative to London