Wednesday, 29 July 2020

How to get my money back from my tour operator or airline

I bumped into a friend the other day who thanked me for some advice I had Small Claims court link   .
given back in April.  They were trying to get a refund from a No-frills carrier and had asked my advice.  I suggested issuing a summons in the small claims court, this is relatively easy but be aware there are a lot of companies advertising this and charging spurious extra fees so heres the HM governments official link 

My friend had there money refunded very quickly, it doesn't cost any more to name multiple defendants, so if there is more than one party, then name them as well, they will put pressure on the guilty party to ensure you get a prompt response.

If its a large company then your action will focus minds , but even if the company or individual is not trustworthy or solvent you can take things further by eventually send in bailiffs but you need to consider this is worthwhile.

Wednesday, 1 July 2020

Which is the best way to Search for Flight prices?
I have been in the travel industry for 40 years, it was a truism that when you went on holiday you would not mention that you were in travel as everyone would want to discuss their travel problems.

I am also asked by friends for cheap flights and the best place to get a quote from, my advice these days is always the same,  Check out, it's the premier search engine, It was bought by Chinese investors for £1.3 Billion, it does not sell you the fares but links you directly to various web sites.

It's comprehensive in an overview , it covers all the No frills airlines, scheduled carriers and charter flights, I use it for fare intelligence as it's a one stop shop and I can't praise it high enough.

Check it out, try using actual airports as well as cities, eg if you use London (any) you will see departures from Stansted, Luton, Heathrow, Gatwick, Southend, London City it's very powerful. For instance you can put in Glasgow (any) bring up Glasgow International as well as Prestwick, also you can check out regional airports like Southampton as an alternative to London

Friday, 1 May 2020

3 of The Best European Festivals in October

3 of the Best European Festivals in October
With so many European Festivals taking place during the month of October, we're introducing you to just 3 of the best.

Where : Valls, Spain
When : Late October

The town of Valls is located near the city of Barcelona, and its main square comes alive during late October when rival teams compete the create the biggest and most impressive human castle, or pyramid. Huge crowds congregate in the square, and pack balconies that overlook the scene of ever increasing towers toppling, or the youngest (and smallest) of the team claiming victory as he/she tops the castle.

Where : Perugia, Italy
When : 9 days in mid October

A chocolate lover's paradise for 9 days when the hilltop town of Perugia attracts over a million visitors who come here to eat and talk about all things chocolate. Complete with sculptors carving huge blocks of chocolate, beauty treatments using this sweet treat, food and drink stalls, and of course some of the finest handmade chocolates made while you watch. Buy a “ChocoCard” at the festival and benefit from discounted small items to sample.

Where : Munich, Germany
When : 16 days before the first Sunday in October

Munich plays host to the largest folk festival every year where a celebration of Bavarian beer and food is held. Over 6 million people will visit, taking their seats in one of the 14 hangar-sized tents and then perhaps moving on to the 100 or so smaller tents where specialist products can be sampled. Every 10 minutes you are reminded of the main reason for visiting this festival as the band strikes up One, Two, Three, Drink!

Today, it's relatively easy to reach the majority of places and experience so many festivals. Each month we will be bringing you our top 3 European Festivals, so watch for news of those happening during November.

As with all travel arrangements, it's important to recognise the importance of booking through an ATOL protected operator for complete peace of mind and financial protection.