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EU Rules EU Regulation 261/2004. |
the amounts available start from €250 (GB£221) for flights of less than 1,500km long which are delayed by at least three hours and go up to €600 (GB£530) for flights of more than 3,500km between an EU and non-EU airport, delayed by at least four hours.
Under the EU rules, an airline must pay compensation for cancelled or delayed flights, The flight must have departed from an EU airport, operating by any airline, or it must be arriving into an EU airport and be operated by an EU airline. The 'EU airport' also includes the following countries;, Liechtenstein, Iceland, Switzerland and Norway
There has been some legal clarification regarding the rules recently in the UK two Supreme Court rulings declared that carriers should pay out when a delay was caused by a technical fault.
Here is the link to the EU page http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm
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